行政管理英文简历模板



Donald Jobs
No.67, Lane123 Job Rd., Job District, Shanghai
service@yingjiesheng.com
(+86) 138-0000-0000
Customer Service Representative
Dynamic customer service professional experienced in both call-center and retail store settings
Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer
Build and maintain enduring customer relationships to boost sales and generate repeat business
Experience
ABC Company, Sometown, WI (National retail brand with a fast-growing catalog operation)
Customer Service Representative
 9/2013 to Present
Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders
Listen attentively to caller needs to ensure a positive customer experience
Access electronic and paper cataloging systems to look up product information and availability
Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues
Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds
DEF Company, Sometown, WI (Sometown’s largest showroom for residential and commercial flooring)
Customer Service Representative
 9/2013 to 1/2014
Ensured customers were satisfied with every part of the flooring experience, from initial greeting through order completion
Memorized the company’s product offerings; contributed to a 12% sales increase for the quarter by communicating product benefits and providing excellent service
Recommended solutions within customer budgets and proactively followed up with all leads
Education
ABC High School
Sometown, WI
Diploma, 5/2014
Seminars completed:
The Customer Focus  |  Creating Win/Win Relationships  |  The Customer Is Always Right
Available for evening and weekend shifts

文档来源 简历研究院